May 9
Voice over IP (VoIP) is a telephony technology that delivers immense cost savings and flexibility for organizations of all sizes. Global enterprises, SMBs, and startups worldwide are increasingly switching to VoIP to facilitate a new era of agility and affordability...
Apr 19
When the costs of maintaining a legacy phone system become greater than cost savings of a cloud-based alternative, the decision to upgrade is simple.
Apr 13
Communications are a major component of crisis preparedness for schools. IT directors at colleges and other educational institutions are responsible for helping plan for emergencies that can impact students, families, and staff. The US Office of Justice Programs recommends that...
Apr 5
Email, voice-over-IP (VoIP) phones, and customer relationship management tools (CRM) have become increasingly popular communication platforms for businesses of all sizes. However, organizations are starting to make the leap to unified communications as a service (UCaaS), choosing a single vendor...
Mar 29
Local government agencies have to manage tight budgets, which often means relying on outdated technology. Sound familiar? City and state employees point to outdated technology as a leading reason for decreases in productivity, less flexible budgeted spending and inability to...
Mar 23
When the Stockton-Darling railroad opened in 1825, people believed that going too fast could melt your body. When the telephone was launched in Stockholm in 1877, members of the public also believed the newfangled phone could act as a channel for evil...
Mar 15
One by one, your competitors are moving to a hosted unified communications system. Organizations from every industry have become convinced of the value of UCaaS. Typically, smaller companies adopted UCaaS systems because they tend to be early adopters and there...
Mar 8
If you're considering Unified Communications as a Service (UCaaS) solution, you're drowning in choices. You've probably done a quick search for your options and discovered there's no shortage of vendors. You can select from local vendors, international vendors, low-cost vendors,...
Feb 28
The benefits of a move to cloud-based Unified Communications are clear. You've done your homework and know these solutions can save time and money while improving reliability and increasing functionality. So what's stopping you? How would you grade your current...
Feb 22
College IT administrators take hits daily, all the while trying to provide the best possible service on an expensive and outdated phone system. Budgets are under scrutiny while increased data and telecommunications workloads are constantly pushing the boundaries of what...
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